Privacy Policy

Last updated: June 2026

Who We Are

MaterialCut is a B2B precision cutting services company specialising in waterjet cutting, CNC routing and panel saw cutting of technical plastics, metals and laminates. Our website address is: https://materialcut.com

What Personal Data We Collect and Why

Contact and Quote Request Form

When you submit a quote request through our website, we collect the following information:

  • Full name
  • Email address
  • Company name (optional)
  • Phone number (optional)
  • Material type, dimensions and quantity
  • Any files you upload (DXF, DWG, STEP, PDF, JPG)
  • Additional project information you provide

This data is collected solely for the purpose of preparing and sending you a price quotation. We do not use this information for marketing purposes without your explicit consent.

Cookies

Our website uses only essential technical cookies necessary for the website to function correctly. These include:

  • Session cookies — temporary cookies that expire when you close your browser
  • Language preference cookie (mc_lang_chosen) — stores your language selection (EN or FR) for 30 days so you are not redirected automatically on future visits

We do not use advertising cookies, tracking pixels or third-party analytics cookies.

Server Logs

Like all websites, our server automatically records basic access logs including IP addresses, browser type and pages visited. These logs are used solely for security and technical maintenance purposes and are retained for a maximum of 30 days.

How We Use Your Data

We use the personal data you provide exclusively to:

  1. Prepare and send you a price quotation
  2. Respond to your enquiries
  3. Fulfil any orders you place with us

We do not sell, rent or share your personal data with third parties, except where required by law or where necessary to fulfil your order (e.g. logistics partners for delivery).

Data Retention

We retain your contact and quote request data for a maximum of 3 years from the date of your last contact with us, after which it is securely deleted.

Your Rights (GDPR)

If you are located in the European Union, you have the following rights regarding your personal data:

  • Right of access — you may request a copy of the data we hold about you
  • Right to rectification — you may request correction of inaccurate data
  • Right to erasure — you may request deletion of your data
  • Right to restriction — you may request that we limit how we use your data
  • Right to data portability — you may request your data in a portable format
  • Right to object — you may object to our processing of your data

To exercise any of these rights, please contact us at: info@materialcut.com

You also have the right to lodge a complaint with your national data protection authority.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmission.

Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

MaterialCut Email: info@materialcut.com Website: https://materialcut.com